Job Title: IT Manager
Salary: Competitive
Location: Keighley
Responsibilities:
* Ensuring that support mechanisms are in place to service all European operational issues raised via the IT Helpdesk and ensure tickets are resolved to required Service Level Agreements.
* Work with business partners to determine that suitable standards, procedures and SLAs are in place for all operational issues relating to the Helpdesk.
* Direct the preparation and installation of information systems and procedu
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IT Manager
